Guide to the Assignar Mobile App

  • Updated

Use this guide to download, set up, and navigate the Assignar Mobile App as a worker or supervisor.

Before you start

  • The Assignar Mobile App works on iOS and Android. View minimum device requirements.
  • Update the app to the latest version before you start.
  • If you cannot log in, contact your administrator.
  • This article is also available in Spanish.

Download the Assignar Mobile App

Assignar Mobile for iOS — requires iOS 14 or newer on iPhone or iPad.
Assignar Mobile for Android — requires Android 11 or newer on phones and tablets.

App_Store_Apple.pngget-it-on-google-play-badge.png

You can also access the mobile app in a web browser at mobile.assignar.com

 

Log in

  1. Check your email for a welcome email from Assignar. Use the link in the email to set your password.
  2. Open the mobile app and log in with your email and password, or use one of the other sign-in options.
    If you forget your password, click Forgot your password? on the login screen to reset it.
      

 

What you can do in the app

As a worker or supervisor, the Assignar Mobile App gives you access to your daily assignments and everything you need to plan and record your work.

  • View your assignments and job details
  • Navigate to your job location
  • Submit timesheets
  • Submit forms
  • Submit dockets for client sign-off
  • Capture site progress, photos, and notes

  • Complete a site diary for your crew (supervisors)

    Overview Video

    Disclaimer: This video was recorded using an earlier version of Assignar. As the platform is continuously evolving, some screens, features, or workflows shown may differ from what you currently see in your environment.

    Overview breakdown:

0:00 Logging in and overview of home screen
2:37 Timesheets for Workers
5:39 Site Diary for Supervisors
9:43 Project Supervisors
10:15 Forms
12:29 Order Messages
13:03 Unscheduled Timesheets
13:40 Menu: Documents, Equipment, Contacts...
14:59 My Profile
15:45 Leave Requests

Navigating the app

Home screen

The Home screen shows your upcoming work schedule. From here you can confirm assignments and submit timesheets and forms.

Site diary

  • Supervisors use the Site Diary to record crew time, progress, and other field data for the day.

Forms

  • Forms can be submitted from the Forms tab or directly from your assignment card.

Menu

The Menu contains additional features including Documents, Dockets, Contacts, and more. The options available depend on which features your company uses.

  • My items: View documents and assets assigned to you. (Additional sections if applied: View your Crew, Contacts, and create orders)
  • Dockets: Submit dockets for client sign-off.
  • Forms: Submit forms not linked to an allocation

  

Manage your profile

Click your profile picture in the top right corner to access your profile. 

From here you can:

  • Upload a profile photo (Under Personal Information)
  • Update your personal information
  • Add qualifications (competencies) and orientations (inductions)
  • Submit Leave requests
  • Check your app version
  • Reset the app
  • Log out

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Multiple workspaces

You can switch between your accounts if you have more than one linked to the same email by changing your selected workspace client ID:

Recommended settings

Turn on automatic updates

Enable automatic updates in your device settings so you always have the latest version of the app. You can check your current app version under your profile.

Turn on location services

Location services help ensure field data is captured against the correct location. Your administrator may also require this setting to be on.

Allow access to your photo gallery

Giving Assignar access to your photo gallery lets you quickly attach photos of job site progress or safety issues.

Troubleshooting upgrade issues

If the app behaves unexpectedly after an update, work through the steps below.

  1. Restart the app
    Close the app completely (remove it from recent apps), then reopen it and check whether the issue continues.
  2. Check your internet connection
    A stable connection is required for the app to complete updates and load data. Try switching between Wi-Fi and mobile data.
  3. Clear app cache or data
    Android: Go to Settings > Apps > Assignar > Storage, then click Clear Cache (or Clear Data if needed).
    iOS: Reinstalling the app (see step 5) will clear cached data automatically.
  4. Confirm you are on the latest version
    Open the App Store (iOS) or Google Play (Android), search for Assignar, and confirm you have the most recent version installed.
  5. Reinstall the app
    1. Uninstall the app from your device.
    2. Re-download it from the App Store or Google Play.
    3. Log back in with your account.
  6. Contact support

    If none of the above steps resolve the issue, contact the Assignar support team and include:
    • Your device type and OS version
    • The app version you are using
    • A description or screenshot of the issue

Things to know

  • The features available in the app depend on which modules your company has enabled. Contact your administrator if you cannot see an expected feature.
  • The PDF guide and Spanish translation are available as attachments on the original Zendesk article.
  • An overview video is also available on the Zendesk article, covering key features including timesheets, site diary, forms, dockets, and leave requests.

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