SMS Status SMS Status

SMS Status

Adam Klug Adam Klug

You're sending out SMS to your workers and contacts and wondering what the different status's mean in the status column, here they are defined below.

  • Queued - Is when you have hit send on an SMS, indicating your request to send a message was successful and the message is queued to be sent out.

  • Sent - Once the user's telecommunications carrier has accepted the message for delivery to the SMS network, the status is updated to sent.

  • Delivered - This means Assignar has received confirmation of message delivery from the user's telecommunications carrier, there are some cases where a confirmation message is not received and the SMS status will stay in sent status

  • Received -  All inbound messages will have this status, indicating the message was received by your Assignar number.

  • Failed - This means the telecommunications provider did not accept the message and hence delivery failed. 

  • Undelivered - Assignar has received a delivery receipt indicating that the message was not delivered. This can happen for a number of reasons including carrier content filtering or availability of the destination handset. 

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