Understanding SMS Status

Daniel Park
Daniel Park
  • Updated

When sending an SMS message to your workers, there are 6 statuses that a SMS may be in:

Queued Is when you have hit send on an SMS, indicating your request to send a message was successful and the message is queued to be sent out.
Sent The status is updated to Sent, once the recipient's telecommunications carrier has accepted the message for delivery.
Delivered Assignar has received confirmation of message delivery from the recipient's telecommunications carrier.
Received All inbound messages will have this status, indicating the message was received by your Assignar number.
Failed This means the telecommunications provider did not accept the message and hence delivery failed
Undelivered Assignar has received a delivery receipt indicating that the message was not delivered. This can happen for a number of reasons including carrier content filtering or availability of the destination handset. 


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