Q1 2023 Security Release

Matt Lucas
Matt Lucas
  • Updated

Release Details

The Assignar platform is making upgrades in early 2023 to ensure that we are protecting your confidential information, protecting your user's privacy and to be able to give access to more premium security features.  See below for a few of the new features that will come with this release.

  • Bulk User Invite
  • Easier Login Experience - including SSO through Google and Microsoft
  • More Secure Passwords
  • Multi-Factor Authentication
  • Better password reset! No more calls from fieldworkers that can’t remember passwords!
  • And above all: peace of mind - your data is safe.

In order to keep offering best in class security starting in Q1 2023 all users will be required to have a unique, active email as a part of their user profile so that they can continue logging in to Assignar.  This applies to the mobile application, mobile website and web application.

In preparation for this change, it will be necessary for all of your users to have email addresses.  In order to make this transition seamless, please start ensuring that all user profiles in your Assignar account have a unique and active email address for each user.  For all users with an email address the transition will be seamless.  If a user does not have an email address on file they will not be able to access Assignar after the release.  To avoid disruption please ensure all users that need to login to Assignar have this completed prior to the release date.

If you prefer, you can choose to have a business email address on file for your users, however this is not a requirement.  Any unique, active email will work fine, your administrative staff will still control access to your account for these users with personal email addresses.

Over the next month we will be communicating to users that they will need to ensure they have the correct email on file.  As the release date draws nearer we will more specifically target users who do not have an email on file.  If there is an issue with your account, such as duplicate email addresses, your customer success representative will likely reach out to help you resolve these issues.

New User Experience

The only change to user experience that your users will see will be the login screen.  It will still have the Assignar logo on it so it should be familiar.  See the new login screens below.

New Mobile Login Screen

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New Web Application Login Screen

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FAQs

When will this release happen?

  • We are planning to release in Q1 2023, timing will be updated as the exact release date is selected.

What emails will you send my workers in the field, they are sensitive about getting spammed?

  • Assignar will only use this email to send user invites and password reset emails.  We will not send them any marketing or promotional emails.

What if my user does not have an email address?

  • If the user does not currently have an email address you can offer them an address on your business domain or ask them to sign up for a gmail, icloud, outlook account.  Smartphone users are required to have an email to download our mobile app so it is likely that they do have one.

What will happen if my users do not all have emails on their user profiles when the release happens?

  • They will no longer be able to access Assignar until an email address is added for them through the web application.  Leading up to the release, mobile app users will be able to add their own email.

 

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