Before you start
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MYOB Advanced has security measures in place that require customers to re-approve 3rd party integrations every 30 days. The steps below will walk you through re-authorizing MYOB Advanced so your integration can continue running without interruption.
You can use the same steps below to change the MYOB Advanced user that the integration is associated with. If you are looking to change MYOB Advanced tenants, please contact support.
Re-Authorization Instructions:
- Please log into your Assignar Environment
- From the navigation menu on the left hand side, please select (Settings) then select (Integrations).
- From the (Integrations) page, please select (View), within the (MYOB Advanced card).
- From within the (MYOB Advanced card), near the bottom you will see (Re-Authorize), please select that. (Please see the attached screenshot for reference)
- In the pop-up window, verify that your time zone is correct and select (Next)
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You will then be prompted to enter email address for notifications purposes when the integration needs re-authentication.
- Please enter one or multiple email address and click (Next)
- On the next screen, click the (... icon) and then select (Update). (Please see the attached screenshot for reference)
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Enter the (Tenant ID) of your MYOB Advanced instance, as well as the (Instance URL).
- The (Tenant ID) in Assignar is the Tenant (Login Name) in MYOB Advanced
- The (Instance URL) is the website that you go to log in, e.g. “assignar.myobadvanced.com” (this may be saved from your last authentication)
- Click Save
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The webpage will then ask you to sign into MYOB Advanced. (Please note if you are NOT prompted to sign into MYOB Advanced, then your internet browser may be catching your current or previous MYOB Advanced sessions stored email and password.
- Please be sure to logout of MYOB Advanced refresh the page and try again.
- If you are still not prompted to sign into MYOB Advanced after logging out, please be sure to clear your browser (cookies) or use a (Private browser window) to re-authenticate.
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Once prompted to sign into MYOB Advanced, you will need to login with your (Assignar Integration User) login information.
- Do not sign in with any MYOB Advanced user, this Acumatica login is only for the (Assignar Integration User).
- Failure to authenticate with the (Assignar Integration User) will result in the integration not having the correct permissions to push and pull data between the two systems.
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Once you click (Sign In) you may be prompted to grant permission to the integration
- Select (Yes), Allow permissions for the default options (Access to Web Services API, Offline Access, and Remember my decision)
- Once the authentication has been successfully renewed, select Finish
- Now, make sure that the Enable toggle at the top of the screen is toggled to the right so that your integration is enabled