Working Offline in the Assignar Mobile App

  • Updated

Before you start you should know

  • Make sure you've updated your Assignar Mobile App to the latest version (min. v9.0+)
  • This article is also available in Spanish here

 

If you're working with limited cellular service, you can still use parts of the Assignar Mobile App offline. 

 

We recommend turning on offline mode BEFORE you get to site

If you know you're going on site with poor reception, you should turn on offline mode BEFORE you get to site. This will make sure you have all your important information loaded reliably on your device before getting on-site.

Simply, tap Go Offline from the menu.png icon.

 

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When your app loses internet connection, you'll automatically go into offline mode

If you don't tap the Go Offline button above, you may not have access to the most up-to-date information that you need to work offline. Tapping the Go Offline button above will guarantee that you'll have the latest data on your device.

 

What can I do whilst offline?

  • View your Assignments (+/- 3 days)
  • Complete Timesheets
  • Complete Forms (except Collaborative Forms)
  • Complete Dockets (not part of an Assignment)

Anything you create offline will be saved to your device, so you can keep using the app and make edits without an internet connection. Once you open the app with better reception, we'll sync this data back.

 

What do I do when I see an error?

 

Banner.png

 

When you see an error like above, tap it to see more details. From here, you can either attempt to fix the problem or discard it to start again.

 

Can't see the Go Offline button?

Admins, please check your settings on the Web App and turn this setting to Yes.

If you can't see this setting, please reach out to Admin Support to assist you.

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